Managed Technology Services

We are your Local Outsourced IT and Internet Marketing Department

Armor offers its full lifecycle of Managed IT services to the professional and technology related businesses in the Dekalb and Ogle County area. We provide IT support and technology management services that enable companies to focus IT staff on “core” business projects rather than the day-to-day tasks that can be provided more efficiently and quicker by a locally-based managed technology service provider.

Armor uses ITIL-based best methods to support your IT needs. We provide advanced security for our cloud hosting, network transport, and disaster recovery services. A dedicated Client Adviser supports and monitors your systems 24×7 and manages your IT infrastructure with security policy administration, backup management, event log monitoring, patch management, server and availability monitoring, along with IT asset inventory.

Key advantages of using Armor IT as a Service:

If you accept that your IT infrastructure is critical to your company and that the management of that IT infrastructure is equally important, then you want to establish a relationship with a provider like Armor that will be a partner with you and not just a vendor who just sells commodity solutions.

Armor IT provides the following benefits:

  • Flexibility, turn up or down services, or data storage space as needed
  • Stability, get monthly reports on your entire IT environment
  • Standardization, refined process, increased efficiency
  • 24×7 support, for most any devices, anywhere
  • Reduction in capital expenses
  • Reduction in training expenses by using our staff and experts
  • Fixed monthly rates for services
  • Management of Office 365, Azure, AWS and other vendor services
  • Full network management
  • Security and compliance are fully managed
  • Reduction of IT focus on managing and maintaining IT infrastructure

A flat-fee structure ensures you do not need to be concerned about billable hours because we are motivated to make your environment as stable as possible quickly and keep it that way over the long-term. This gives you a very predictable cost structure. Finally, there is a built-in IT strategy element which ensures you are getting the most out of your IT dollars.

More than just collocation or hardware, Armor Managed IT Services offers a full range of managed technology services. Starting with a “Technology Review” the Armor Professional Services Team can review your current IT environment and collaboratively develop a “Technology Roadmap” that will provide you cost savings and operating efficiencies. Our services include Cloud Hosting, Remote Infrastructure Monitoring and Management (RIMM), Backup and Disaster Recovery (BDR), Application Management Hosting and all of this is supported by our DeKalb-based 24×7 Help Desk Services.

IT Advice and Consulting: Using our skilled IT expertise, we advise companies in a highly complex information technology environment where businesses are challenged to continue to manage their own technology.

Project and Program Management: With a clear understanding of your objectives, we manage the planning, implementation, and coordination of your project details, business systems, website and application development, and IT infrastructure.

IT Management and Support: Increase productivity and better leverage your IT staff by relying on Armor’s managed services for superior server hosting, hosted exchange, remote monitoring and maintenance, VoIP hosting, backup and disaster recovery, and US-based 24×7 Help Desk services.

Cloud Services: More than just rackspace and power, with fully scalable options and predictable costs, the Armor cloud solution is a way for companies to re-acquire focus on business objectives. Learn more about the outsourced public, private, and hybrid cloud hosting options to grow your business.

Application Services: Armor ensures optimal performance for your application tiers: web, middleware, and databases. Improve reliability and performance with the Armor Database Administrator (DBA) virtual desktop infrastructure (VDI) and Exchange Hosting solutions.

Comprehensive IT Outsourcing: With the Armor IT outsourcing model, companies experience cost savings, standardized operations, and efficiencies. Armor aligns with the size and complexity of your business to deliver the best value in the market today.